Privacy policy

Last updated 5 November 2026

Effective Date: 04-11-2026

1. Introduction

Welcome to [Your Brand Name] ("we", "our", "us", or "Company").

We respect your privacy and are committed to protecting the personal information of individuals who visit, register, access or use our website, QR Code Generator tools, applications and related services (collectively, the "Platform").

This Privacy Policy explains how we collect, use, process, store, share and protect information when you use our Platform.

By accessing or using our Platform, you acknowledge that you have read this Privacy Policy.

Where consent is required under applicable law, we will obtain the necessary consent before processing personal data.

This Privacy Policy should be read together with our Terms & Conditions and Refund & Cancellation Policy.

2. Information We Collect

We may collect the following categories of information depending on how you use our Platform.

2.1. Personal Information

When you register or interact with our Platform, we may collect:

Full name.
Email address.
Mobile number.
Account username.
Business name.
Billing address.
Other information voluntarily provided by you.

2.2. Account Information

We may collect:

Account registration details.
Login information.
Account preferences.
Subscription plan details.
Account activity and usage history.
Account security information.

We do not intend to collect or store your account password in readable plaintext form.

2.3. QR Code Information and Uploaded Content

When you generate or manage QR Codes, we may process:

Website URLs.
Text and contact information.
Phone numbers and email addresses entered into QR Codes.
Business details.
Social media links.
Uploaded logos and images.
PDF documents and other supported files.
QR code designs and customization preferences.
Dynamic QR destinations and redirect settings.

Important: QR Code content may contain personal information belonging to you or another individual.

You are responsible for ensuring that you have the necessary rights and permissions before uploading or sharing such information.

QR Codes intended for public distribution may make their encoded information accessible to anyone who scans them.

2.4. Payment and Subscription Information

When you purchase a subscription, we may collect or receive:

Subscription plan selected.
Payment amount.
Payment date and transaction status.
Payment gateway transaction reference.
Invoice and billing information.
Subscription renewal and cancellation details.

Payments may be processed through third-party payment gateways.

We do not intend to collect or store your full payment card number, CVV, UPI PIN or banking passwords.

Payment information is handled according to the applicable payment gateway's privacy and security practices.

2.5. Technical and Device Information

When you visit our Platform, certain technical information may be collected automatically, depending on our configuration.

This may include:

IP address.
Browser type and version.
Operating system.
Device information.
Referring website.
Pages visited.
Access date and time.
Session information.
Error logs and diagnostic information.

This information may be used for security, troubleshooting, performance monitoring and website improvement.

2.6. QR Scan Analytics

If QR analytics and tracking features are enabled, we may process certain information relating to QR code scans.

Depending on the features enabled, this may include:

Number of QR code scans.
Date and time of scans.
Approximate geographic location.
Browser and device information.
Operating system.
Referring information.
Other technical scan statistics.

The availability and accuracy of scan analytics may depend on the QR code type, device permissions, network configuration and technical infrastructure.

We do not intend to use scan analytics to identify individual people unless a separately disclosed and lawful purpose requires such processing.

3. How We Use Your Information

We may use collected information for the following purposes:

To create and manage user accounts.
To generate and manage QR Codes.
To provide static and dynamic QR functionality.
To store and manage uploaded content.
To provide QR code customization features.
To provide scan analytics and reporting.
To process subscriptions and payments.
To generate invoices and payment confirmations.
To provide customer support.
To communicate account-related updates.
To improve Platform performance and user experience.
To detect and prevent fraudulent or unauthorized activities.
To maintain security and prevent technical abuse.
To comply with applicable laws and legal obligations.
To resolve disputes and enforce our Terms & Conditions.

We will not use personal information for purposes unrelated to the disclosed purposes unless permitted or required under applicable law.

4. Legal Basis for Processing

We process personal data on appropriate legal grounds under applicable law.

Depending on the circumstances, these may include:

Consent provided by the individual.
Processing for purposes permitted by applicable law.
Processing necessary to provide a service requested by the individual.
Compliance with legal obligations.
Other lawful grounds recognized under applicable legislation.

Where consent is required, individuals may withdraw their consent in accordance with applicable law.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

5. Cookies and Similar Technologies

Our Platform may use cookies, pixels, local storage and similar technologies.

These technologies may be used for:

Maintaining login sessions.
Remembering user preferences.
Website functionality.
Security and fraud prevention.
Website performance monitoring.
Analytics and usage measurement.
Marketing activities, where applicable and legally permitted.

Users may manage cookies through browser settings and any cookie preference controls provided by our Platform.

Disabling certain cookies may affect the availability of some website features.

6. Sharing and Disclosure of Information

We do not sell personal information as a standalone commercial product.

However, we may share information with selected third parties when necessary for operating our Platform.

These may include:

6.1. Hosting and Infrastructure Providers

We may use hosting providers, cloud infrastructure providers, storage services and content delivery networks to operate our website and store information.

6.2. Payment Gateway Providers

Payment information may be shared with authorized payment gateway providers to process subscriptions, verify transactions and manage refunds.

6.3. Analytics and Technology Providers

We may use third-party analytics, monitoring, security and performance tools to understand and improve Platform functionality.

6.4. Communication Providers

We may use email, SMS or other communication service providers to deliver account notifications, verification messages, invoices and customer support communications.

6.5. Legal and Regulatory Authorities

We may disclose information when required by law, a valid legal process, regulatory requirement or lawful government direction.

6.6. Business Transfers

If our business undergoes a merger, acquisition, restructuring or transfer of assets, information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

Third-party service providers are expected to handle information in accordance with applicable contractual and legal obligations.

7. Data Storage and Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Different categories of information may have different retention periods.

These may include:

Account information: While the account remains active and for any legally required period afterward.
QR code content: While necessary to provide the requested QR code functionality or as otherwise agreed under the applicable plan.
Dynamic QR information: According to subscription terms and applicable service requirements.
Payment records: For accounting, taxation, audit and legal compliance.
Technical logs: For security, operational and legal compliance purposes.
Customer support records: For handling requests, disputes and legal obligations.

When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable retention requirements.

We may retain certain records even after account closure where required by law.

8. Data Security

We take reasonable technical and organizational measures to protect information against:

Unauthorized access.
Data theft.
Accidental loss.
Unauthorized disclosure.
Alteration or destruction.
Malicious activities.

Depending on our infrastructure, these measures may include:

Secure connections using HTTPS/TLS.
Access control mechanisms.
Authentication and authorization controls.
Secure password storage.
Server and application monitoring.
Backup and recovery procedures.
Security updates and vulnerability management.

No electronic storage or transmission method can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security, but we will take reasonable steps to protect information and respond to security incidents in accordance with applicable law.

9. Data Breach and Security Incidents

If we become aware of a personal data breach involving information processed through our Platform, we will investigate and take appropriate steps to contain, mitigate and address the incident.

Where required by applicable law, we will notify affected individuals and relevant authorities within the prescribed timelines.

We may also take steps to:

Restrict unauthorized access.
Reset affected account credentials.
Temporarily disable affected services.
Investigate the cause of the incident.
Implement additional security measures.

Users should immediately report suspected account compromise or security issues through our official support channels.

10. International Data Transfers

Our Platform may use third-party infrastructure or service providers located in India or other countries.

Where personal information is transferred or processed outside India, such transfers will be subject to applicable Indian data protection laws and any restrictions imposed by the Government of India.

We will take appropriate steps to ensure that third-party service providers handle information securely and in accordance with applicable requirements.

11. User Rights and Privacy Choices

Subject to applicable law, individuals may have rights concerning their personal information.

These may include:

11.1. Right to Access Information

You may request information about the personal data processed by us and the relevant processing activities.

11.2. Right to Correction

You may request correction of inaccurate or incomplete personal information.

11.3. Right to Erasure

You may request deletion of personal information where applicable under law.

Certain records may need to be retained to comply with legal, accounting or regulatory obligations.

11.4. Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent through the available mechanisms or by contacting us.

11.5. Right to Grievance Redressal

You may contact our Grievance Officer to raise concerns about the handling of your personal information.

11.6. Right to Nominate

Where provided under applicable law, you may nominate another individual to exercise your rights in the event of death or incapacity.

We will verify requests appropriately and respond within applicable legal timelines.

12. Children's Privacy

Our Platform is not specifically designed for children.

We do not knowingly seek to collect personal information from children without the legally required consent or authorization.

Where applicable, parental or lawful guardian consent and verification requirements will be followed in accordance with Indian data protection laws.

If we become aware that personal information has been collected in violation of applicable requirements, we will take appropriate steps to address the issue.

13. Third-Party QR Destinations

QR Codes generated through our Platform may direct Users to third-party websites, applications, payment pages, social media platforms or other external services.

We do not control the privacy policies, security practices or data collection activities of those external services.

When you scan a QR Code that directs you to a third-party website or application, your information may be collected by that third party under its own privacy policy.

We recommend reviewing the privacy policy of the destination before submitting personal information.

14. Public QR Codes and Shared Content

Users may create QR Codes containing information intended for public access.

For example:

Website addresses.
Contact details.
Business information.
Social media profiles.
Public documents.
Product information.

Anyone with access to a publicly distributed QR Code may be able to view or access its destination.

Users are responsible for reviewing the information they encode and distribute.

We recommend avoiding sensitive personal information in publicly accessible QR Codes unless there is a legitimate purpose and appropriate authorization.

15. Marketing and Promotional Communications

We may send service-related communications concerning:

Account registration.
Login and security.
Subscription status.
Billing and invoices.
Service updates.
Important policy changes.

We may also send promotional or marketing communications where legally permitted and where the necessary consent or preference requirements are satisfied.

Users may opt out of promotional communications through available unsubscribe mechanisms.

Opting out of marketing messages will not prevent us from sending essential service or legal communications.

16. Account Closure and Data Deletion Requests

Users may request account closure by contacting us or using available account settings.

After receiving a valid request, we will take appropriate steps to close the account and delete or anonymize personal information where required and legally permissible.

Some information may be retained for:

Tax and accounting obligations.
Legal compliance.
Fraud prevention.
Security investigations.
Pending disputes.
Enforcement of contractual rights.

Deletion of an account may affect access to stored QR codes, dynamic QR destinations, uploaded files, scan analytics and other account features.

Users should download or export important information before requesting account closure, where such functionality is available.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business operations, technology or applicable legal requirements.

Material changes will be communicated through appropriate channels, such as:

Website notifications.
Email notifications.
Account notifications.
Other legally appropriate communication methods.

The updated version will display a revised "Last Updated" date.

Where required by law, we will obtain fresh consent or provide additional notice before implementing changes affecting personal data processing.

18. Grievance Redressal and Privacy Contact

If you have questions, concerns, complaints or requests regarding your personal information, please contact us.

QR CODE GENERATOR
Operated by: Aknova Tech
Website: https://qr-codegenerator.in/
Email: support@qr-codegenerator.in

We will acknowledge and resolve complaints within the timelines prescribed under applicable law.

19. Governing Law

This Privacy Policy shall be governed by the laws of India, including applicable provisions of:

Digital Personal Data Protection Act, 2023.
Digital Personal Data Protection Rules, 2025, as applicable.
Information Technology Act, 2000.
Applicable information security and data protection regulations.

Nothing in this Privacy Policy limits any statutory rights available to individuals under applicable law.

20. Contact Us

For any privacy-related questions, requests or concerns, contact:

QR CODE GENERATOR
Operated by: Aknova Tech
Website: https://qr-codegenerator.in/
Email: support@qr-codegenerator.in

YOUR PRIVACY MATTERS TO US. WE ARE COMMITTED TO HANDLING PERSONAL INFORMATION RESPONSIBLY, TRANSPARENTLY AND IN ACCORDANCE WITH APPLICABLE LAW.